LAFD Turns the Tables on a Tech Interview

Wednesday, August 01, 2007 |

The Los Angeles Fire Department has earned a great deal of buzz this week regarding the Department's nascent on-line offerings, including our increasingly popular LAFD_ALERT service, Twitter Feed, Flickr Photo Gallery and YouTube Channel.

Earlier today, we received a call from Heather Havenstein, a Senior Reporter for Computerworld Magazine, seeking an interview by telephone to discuss the use of technology in LAFD Media and Public Relations.

Sure we said... but why be conventional?

Most LAFD stakeholders have seen the result of a routine interview. What if instead - in the spirit of Web 2.0, they could actually listen on-line as the interview took place, and then had an opportunity to speak with the reporter?

Heather kindly agreed. So, on Thursday, August 2, 2007 at 7:00AM Pacific Time, we'll be activating our internet-based LAFD TalkRadio to allow you to listen in and later participate, as we discuss present and future LAFD internet offerings with Computerworld Magazine.

To learn more, please click here or on the logo below...

Listen Live to LAFD Talk Radio


If you missed the live portion of the show, not to worry. The show is now archived as a podcast and the show notes are hosted by our friends at BlogTalkRadio.com.

Heather's articles are now on-line:


- Computerworld.com article

- PC World article


Submitted by Brian Humphrey, Spokesman
Los Angeles Fire Department

11 comments:

Ashley said...

I just got done listening to the internet broadcast of the interview that your office conducted with Ms. Heather Havenstein.

The interview was very informative and gave me additional insight to the latest technology events with the PSO office at the LAFD.

As a fire buff of the LAFD for the past 20+ years, I appreciate what you do for the fire department and the citizens that you serve.

I wish the PSOs continued success, and keep up the hard, dedicated job that your office does.

Best regards,
Ashley Rogers
LAFD Fire Buff
Arkansas

Greg said...

You guys rock. You do LA a great credit for being on the crest of the tech wave... And for doing it in a way that doesn't cost the taxpayer big bucks.

Your tech vision and implementation is outstanding.

Great job in this and of course in the work the LAFD firefighters do everyday...

m.kahn said...

Brian,

I wrote in the past to Chief Battamre about the great job you and your fellow PSO's do. Could you provide contact information for Chief Barry? I would like to let him know also.

Stay safe!

Mark
Portland, OR

PBow said...

Great example of the use of technology. Sorry I couldn't catch it live. I would have liked to ask Heather Havenstein a couple of questions. What types of measurement tools has she found enterprises to be using? How effective are the measurement tools that she has discovered so far in her research? Guess I'll have to wait and read her article!

Biz said...

Brian, Thanks for using Twitter. I'd love to stop by and say hello the next time I'm in LA. Please contact me and let me know how I can reach you guys: http://twitter.com/help/contact or biz (at) twitter.com Thanks! Biz

LAFD Media and Public Relations said...

Biz,

Thanks for the note, and for all that you and Team Twitter do to make the magic happen. We'll be in touch soon and look forward to your visit. Have a great weekend!

Respectfully Yours in Safety and Service,

Brian Humphrey
Firefighter/Specialist
Public Service Officer
Los Angeles Fire Department

LAFD Media and Public Relations said...

Ashley,

Thanks for your kind words. Your knowledge of our agency is vast and your insight remarkable and noteworthy. We appreciate your decades of supporting the men and women of the LAFD.

We hope you will find time to visit our office at LAFD Headquarters during your next to Southern California.

Respectfully Yours in Safety and Service,

Brian Humphrey
Firefighter/Specialist
Public Service Officer
Los Angeles Fire Department

LAFD Media and Public Relations said...

Greg,

You may not know this, but I have been a big fan of your blog and especially your software.

Yes, your phenomenal Blogger Backup Utility is what keeps the LAFD blog files safe and intact.

I can't begin tell you how much having that tool means to us.

Greg, please know we remain humbled by your praise. Kindly let me know when you might have time to ride the Metrolink to downtown Los Angeles and join us for lunch in the bunker.

Again, thanks. Your kind words of support and gratis offering of such a fine backup utility helps immensely in our mission.

Respectfully Yours in Safety and Service,

Brian Humphrey
Firefighter/Specialist
Public Service Officer
Los Angeles Fire Department

LAFD Media and Public Relations said...

Mark,

You are a tried and true friend of the LAFD, and we work in earnest to remain worthy of your respect and praise.

The most effective way to contact Interim Fire Chief Doug Barry is by postal mail or fax:

Douglas Barry
Fire Chief
Los Angeles Fire Department
200 North Main Street, Room 1800
Los Angeles, CA 90012

Fax: (213) 978-3815


Please know that we welcome not only your compliments, but also your focused suggestions for ways to better serve you.

Again Mark, thanks!

Respectfully Yours in Safety and Service,

Brian Humphrey
Firefighter/Specialist
Public Service Officer
Los Angeles Fire Department

LAFD Media and Public Relations said...

PBow,

We're sorry that you missed the live call-in portion of the show, and that we didn't have a chance to fully explore the important issues you mention.

Heather's articles are now on-line (see the links in our post above), and we feel confident that we'll be talking to her again. When that happens, we'll be sure to let you know!

Thanks for your continued interest in the Los Angeles Fire Department.

Respectfully Yours in Safety and Service,

Brian Humphrey
Firefighter/Specialist
Public Service Officer
Los Angeles Fire Department

Butterfly said...

Just wanted to say that I read the article from PCWorld: http://tinyurl.com/yvl8bu

regarding what you folks are doing with your web projects -- specifically Twitter and this blog! Bravo!!

As a fellow blogger and Twitter user, I was very excited to see an organization using the technology in such a clever and important way. I am a strong believer in the idea that Twitter can be (and should be!) so much more than just a social networking tool -- it can be used to move crucial information quickly and succinctly from a variety of devices, anywhere, anytime. Your application of it proves what an incredible tool it can be -- particularly because it means there can be better interaction and transmission of information between you and the public that you serve. Imagine the possibilities! Another great link regarding a recent bridge collapse: http://tinyurl.com/2skjkd

Even though I am on the East Coast, as the niece of a retired fireman (and the granddaughter of one as well!) -- I appreciate what you are doing -- job-wise as well as technologically. I am going to add you to my "follow" list! And, I want to contact my own local fire department about doing some of the same things...who knows, maybe I could even help them ;-)

Sincerely,
Vanessa H.

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